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Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail).
to withdraw from this contract. You can use the attached sample withdrawal form for this purpose. Please fill out the information completely.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

The goods will be returned to:

Lupine Lighting Systems GmbH
Im Zwiesel 9
92318 Neumarkt

Phone: 09181/509490
Email: info@lupinelights.com

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you (except for delivery costs) promptly and no later than fourteen days from the date you received the goods. We will use the same means of payment for this refund that you used for the original transaction. The buyer will bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion of the right of withdrawal

The right of withdrawal does not apply, unless otherwise agreed, to the following contracts

(1) Contracts for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

(2) Contracts for the supply of goods which are liable to deteriorate rapidly or whose expiry date would be quickly exceeded,

(3) Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,

(4) Contracts for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature.

-End of cancellation policy-